Hey, I'm Sofia
I design with people, not just for them,
experiences grounded in research, collaboration, and empathy.
Selected work
Health-Loan Platform
A digital platform connecting Costa Ricans with multiple banks and healthcare centers, making private healthcare accessible through a fast, fully digital loan application process.
Audit Process Design
A full service design engagement for an audit company's internal processes. From zero documentation to service blueprints, user stories, and a product knowledge repository.
AI Audit Assistant
An AI-powered feature that automates the manual tasks auditors spend half their time on. Scanning documents, validating information, and surfacing answers with source citations.
Health Loan Management
A platform for financial institutions and health centers to manage the full health loan lifecycle, from customer tracking to payment distribution.
Water Meter Platform
A water consumption monitoring platform for large industrial users, with customizable dashboards, analytics, and integrated leak detection alerts.